Our Commitment to Your Privacy
Carbeh PTY LTD (trading as MJB Seminars) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
A copy of the Australian Privacy Principles is available from the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable — whether the information is true or not, and whether recorded in material form or not.
Examples of personal information we may collect include:
• Names and contact details (address, email address, phone number)
• Payment and billing information
• Business and professional details
• Records of your interactions with us, including enquiries and purchases
• Website usage data and technical information
We collect personal information in a number of ways, including:
• Directly from you when you purchase our products or services, register for events, or contact us
• Through our websites: www.mjbseminars.com.au and associated domains
• Via email, telephone, or social media communications
• Through cookies and website analytics tools (see Cookies section below)
• From third parties, such as referral partners, where you have consented or where
permitted by law
Where we collect personal information from a third party, we will take reasonable steps to notify you of this in accordance with the APPs.
We collect and use your personal information for the following primary purposes:
• Providing and administering our products and services
• Processing transactions and managing accounts
• Communicating with you about your purchases, enquiries, or our services
• Sending marketing and promotional materials (where you have consented or where otherwise permitted)
• Improving our products, services, and customer experience
• Complying with legal and regulatory obligations
We may also use your personal information for secondary purposes that are directly related to the primary purpose and that you would reasonably expect. We will not use your personal information for any other purpose without your consent.
Sensitive information includes information about an individual’s racial or ethnic origin, political opinions, religious beliefs, health information, criminal record, and similar categories defined under the Privacy Act 1988 (Cth).
We will only collect, use, or disclose sensitive information:
• For the primary purpose for which it was collected
• For a secondary purpose directly related to the primary purpose
• With your express consent
• Where required or authorised by law
We may disclose your personal information to:
• Third-party service providers who assist us in operating our business (e.g. payment processors, IT providers, email platforms)
• Professional advisors such as accountants, lawyers, and insurers
• Government bodies or regulators where required or authorised by law
• Other parties with your consent
We do not sell your personal information to third parties. Where we engage third-party service providers, we take reasonable steps to ensure they handle your personal information in accordance with Australian privacy law.
Overseas Disclosure: Some of our service providers may be located overseas, including in the United States. Before disclosing your information to an overseas recipient, we will take reasonable steps to ensure the recipient does not breach the APPs.
6. Cookies and Website Tracking
Our websites use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and support marketing activities. Cookies are small files placed on your device that help us recognise you on return visits.
You can disable cookies in your browser settings; however, this may affect the functionality of our websites. By continuing to use our websites with cookies enabled, you consent to our use of cookies as described in this policy.
We take the security of your personal information seriously. We implement reasonable physical, technical, and organisational measures to protect your information from misuse, loss, unauthorised access, modification, or disclosure.
These measures include:
• Secure storage systems with access controls
• Encrypted transmission of data where appropriate
• Regular review of our information security practices
When your personal information is no longer needed for the purpose for which it was collected, we will take reasonable steps to securely destroy or permanently de-identify it. Most client records are retained for a minimum of 7 years in accordance with our legal obligations.
We are subject to the Notifiable Data Breaches (NDB) scheme under the Privacy Act 1988 (Cth). In the event of an eligible data breach that is likely to result in serious harm to affected individuals, we will:
• Notify the Office of the Australian Information Commissioner (OAIC) as soon as practicable
• Notify affected individuals directly, where required
• Take immediate action to contain the breach and prevent further harm
You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate, out-of-date, incomplete, or misleading.
To make an access or correction request, please contact us in writing using the details below. We will respond within a reasonable timeframe and in accordance with our obligations under the APPs.
We will not charge a fee for making an access request, but may charge a reasonable administrative fee for providing copies of information.
We may require you to verify your identity before providing access to your information.
From time to time, we may contact you with news, offers, and information about our products and services. You may opt out of receiving marketing communications at any time by:
• Clicking the unsubscribe link in any marketing email
• Contacting us in writing using the details below
We comply with the Spam Act 2003 (Cth) and will not send unsolicited commercial electronic messages without your consent.
Our websites may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently. This Privacy Policy applies only to Carbeh PTY LTD and its associated websites.
We may update this Privacy Policy from time to time to reflect changes to our practices or legal obligations. The most current version will always be available on our website. We encourage you to review this policy periodically.
If you have a complaint about how we have handled your personal information, or any questions about this policy, please contact us in the first instance:
Carbeh PTY LTD (MJB Seminars)
08/199 Balcatta Road, Balcatta, Western Australia
Email: [email protected]
Phone: 1300 778 933
We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
